Monthly Archives: October 2013

Name ONE problem that just never gets fixed … ?? the better way to post payments …

Posted on October 28, 2013 by Make CARQUEST even better for us all

Here is a start of the list of items that are WRONG – BROKEN or otherwise SCREWED UP in EXPLORIS … This problem was confirmed at another store — does it make sense to have your smartest staff have to … Continue reading →

Posted in Enhancement Request, Helpful Hints & Tips, Raleigh Can Do Better | Leave a comment

What an Idea — Worldpac does it again

Posted on October 25, 2013 by Make CARQUEST even better for us all

The ability to type in some oil spec and the system spits back the oil that matches that spec … OMG ..what a wonderful idea …  so off goes an e-mail to our e-cat Dept ( Tim, Doreen et al … Continue reading →

Posted in E-Cat, Helpful Hints & Tips | Leave a comment

When one problem leads to another ?

Posted on October 25, 2013 by Make CARQUEST even better for us all

*****  update …. been told the new parts maybe coming with pigtails … check your stock…will ask for image to be updated if this is true  ******   At a recent staff meeting Auto Barn ( Greg G ? ) … Continue reading →

Posted in Helpful Hints & Tips, Raleigh Can Do Better | Leave a comment

Now –what is next …. in cleaning up E-Cat listings

Posted on October 17, 2013 by Make CARQUEST even better for us all

OK -so we have some success in cleaning up listings … here is image of changes we are requesting in wiper blades ..perhaps the most complex line to figure out ( in part as each store can stock and support … Continue reading →

Posted in E-Cat, Helpful Hints & Tips | Leave a comment

How to clean up Friction in E-Cat …

Posted on October 15, 2013 by Make CARQUEST even better for us all

Looked at Friction — how to clean up data ….  here is sample taken from another Jobber store … We needed to know how to REDUCE the amount of OUT OF DATE supercessions … ( side note –I am told … Continue reading →

Posted in E-Cat, Helpful Hints & Tips, Raleigh Can Do Better | Leave a comment

Did you know –you can request CUSTOM SORTS in E-Cat ?

Posted on October 11, 2013 by Make CARQUEST even better for us all

We updated Spark Plugs a while back — moving all Iridium to the top -then Platinum ( all makes ) …and lastly ..older style copper plugs… this really worked well ..especially after we talked with Raleigh marketing manager for lines … Continue reading →

Posted in E-Cat, Helpful Hints & Tips | Leave a comment

Decisions – Decisions —

Posted on October 11, 2013 by Make CARQUEST even better for us all

On the post from yesterday –we showed problems with duplications … well — in digging for the answers here is what we find … 1) approx 50 jobbers have asked for and have set up ALL DATA from Epicor … … Continue reading →

Posted in E-Cat, Helpful Hints & Tips | Leave a comment

To BE or NOT to BE …that is the question …

Posted on October 10, 2013 by Make CARQUEST even better for us all

Have a problem …  CARQUEST backs up the e-cat with Epicor data … Ok ..I see that holes needed to be filled … BUT –why is there always a BUT … we are finding more examples of DUPLICATIONS of data … Continue reading →

Posted in E-Cat | Leave a comment

How to clean up Spark Plug listing in E-Cat

Posted on October 8, 2013 by Make CARQUEST even better for us all

the image is the new SORT order we have requested for our 3 stores … you can do the same for your stores by contacting Danny Rains in Raleigh ( or asking your AE to contact ) and see your … Continue reading →

Posted in E-Cat, Helpful Hints & Tips | 1 Comment

DUPLICATES must DIE …in E-Cat

Posted on October 7, 2013 by Make CARQUEST even better for us all

the post from Thur Oct 3 is in error … I have been corrected on the 14 number – that is …  his quote … I did not say supersessions last for 14 months. (or at least I did not … Continue reading →

Posted in E-Cat, Helpful Hints & Tips | Leave a comment