Sweet — option to PUSH you to the Alternate when ZEREO

Posted on June 17, 2021 by Make CARQUEST even better for us all

What great find by Ryan at D&T … this is important for guys ( and gals ) to keep learning Exploris ( Parts Watch by Autologue ) …anyways … we have some situations where we may have to keep a 2nd sourced item due to CoVid shortages or other reasons … how to make sure the counter staff see the ‘tiny’ alternate window … here is how

  1. go to Controls> Store > Invoice Options > Replacements — and change the ‘prompt for alternates’ from NEVER to ( options are ALLWAYS or WHEN ZERO )

2. See attached video … trying to sell a WIR 35-7101 that is store doesn’t … but it does have an alternate # …. this short video shows a couple of options …. enjoy

Again – kudos to Ryan for this great discovery …. it will help our stores …

About Make CARQUEST even better for us all

My partners and I have 4 stores in SW Ontario in smaller towns - and work hard to make our stores the best they can be.
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