We have been asking the product Managers in Raleigh to IMPROVE descriptions in the Warehouse computer ( then transfer that to EXPLORIS ) … some example are NGK spark Plugs and a few Chemical lines …. now we are setting our sights on some PBE lines …like Norton
We need to take the example of NRT 31621 from ABRSV SHT to “800-Champagne Abrsv-bx 100”
This tells the customer what he bought
This tells the staff what it is when they count
Bad descriptions have NO PLACE in our systems … and after years of asking Peter McNally’s group …we are pleased to see some improvement by asking Raeligh