The IMPORTANCE of clean descriptions ….

We have been asking the product Managers in Raleigh to IMPROVE descriptions in the Warehouse computer ( then transfer that to EXPLORIS ) … some example are NGK spark Plugs and a few Chemical lines …. now we are setting our sights on some PBE lines …like Norton

We need to take the example of NRT 31621 from ABRSV SHT to “800-Champagne Abrsv-bx 100”

This tells the customer what he bought

This tells the staff what it is when they count

Bad descriptions have NO PLACE in our systems … and after years of asking Peter McNally’s group  …we are pleased to see some improvement by asking Raeligh

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About Make CARQUEST even better for us all

My partners and I have 4 stores in SW Ontario in smaller towns - and work hard to make our stores the best they can be.
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