3 Wishes for a better EXPLORIS ( PartsWatch ) system

Ok ..come done to pleading for some improvements … made a list of 3 things we would really really really like to se FIXED ( yep – we cal them bugs … but not Ebay’s WHI division …. to them they are enhancements …. )

Not in any order

1) fix multi-store Creator-Editor ….   see this link for details of what is wrong …broken …

https://exploriscomputer.wordpress.com/2014/10/17/update-on-v53-2-multi-store-creator-editor-still-broken/

2) audit trail for e-mailed customer statements …. our call # 3611788  (April 2 , 2014 ).  Details …Currently there is no audit trail for email statements as there is for printed statements.  It would be nice to know which email statements were not sent due to zero balance statement etc.

3) fixing ( improving it so it is not stupid ) the Auto Select Button on Post Payments for Open Item account ….  as written by our office manager …

Further to the comments made at the staff meeting regarding the auto select button in the post entries screen.  At this time when you click on auto select it takes all credits on the customer’s account and begins to pay off invoices no matter what aging period they are in.  This causes issues when staff are not paying attention and then the customer questions why they have invoices that do not appear on their statement.

It would be nice if the auto select button was changed so that it would only select the payment credit and then begin to pay invoices/credits in date order oldest to newest.  Or change the auto select so that it will pay off specific aging periods by adding auto select 90+, auto select 60 etc.

Also in regards to the post entry screen, the print button still does not work when using the credit memo or debit memo selection.  When you select discount credit the print button lights up and will print a copy for the customer.  Why can’t the same be done for the rest of the selections?  This would save me a lot of time each month.  This is not the first time I have asked about this, the discount credit printing was new as of the last version update prior to that discount credit was not an available selection.

About Make CARQUEST even better for us all

My partners and I have 4 stores in SW Ontario in smaller towns - and work hard to make our stores the best they can be.
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