Author Archives: Make CARQUEST even better for us all

About Make CARQUEST even better for us all

My partners and I have 4 stores in SW Ontario in smaller towns - and work hard to make our stores the best they can be.

One More Enhancement request … really ….

Digging into Invoice Discounts taken at the time of invoicing … this is a great catch started by Ryan … it shows up on the Journal report — but just as a TOTAL of all invoice discounts … there is … Continue reading

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Digging deeper into Audit’s ….

A short time back one of our stores calls me to find out why I set an very odd – extreme order point on 2 part numbers …. and I was baffled … in 1 case I had recently adjusted … Continue reading

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If Exploris was only BETTER … in every small way …

One point that has irritated us for many years is the sloppy incomplete descriptions that we suffer thru — from CARQUEST. Yes they have ( in some lines ) been getting better … but! The HUGE issue is — why … Continue reading

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The Simple Things are Important …

The recent change from the line code BAT to BEP for CARQUEST Canada should have been an easy one … so one wonders how this got screwed up –for the sales history. We reported the Multi-Store Creator-Editor ( used by … Continue reading

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The Love Hate relationship with ‘Multi-Store Creator-Editor’

Only Multi-store users would use this – hence the name. In the past we have called a few multi-store users and they were unaware of this program – even thought it is front and center in the menu for INVENTORY … Continue reading

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Been a while -change habits ?

Sorry – been a while .. with so many suggestions and BUG FIXS still not done for Parts Watch ( yes- some where done – thank you for those .. but .. ) – it can get you down. But … Continue reading

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With Exploris .. you have time … to wait … for …?

Here is an e-mail I just re-sent on inventory scanners in Exploris … Exploris … you have to wait for a lot of things to ( maybe ) happen …   From: Greg Henderson <..snip..> Subject: Fwd: scanners for inventory … Continue reading

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Reason # 25 – why Exploris ( Parts Watch ) should be better …. delays in fixing BUGS

When PartsWatch ( CARQUEST jobbers call it Exploris ) breaks something – it seems to take forever to get it fixed … this example wasn’t a great example as the original report was crap from a jobbers perspective …. the … Continue reading

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Break time over … back to work …

Wow–last post was November 2018 … break time over … back to work …   Some points. -just had a comment from a jobber asking ( pleading ? ) for help … where is support ..I don’t mean the phone … Continue reading

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Bugs ?? Check your daily PO after 57.11 ?

It is only a guess …but somehow our daily CARQUEST PO’s have gotten messed up in several of our stores … see images below … many KEY lines were on the Exclude list to order…. holly cow …. yeh … … Continue reading

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